Frequently Asked Questions

If you have more questions about how Peachy Patient works, you can always reach out to us!

What is Peachy Patient?

Peachy Patient is a healthcare SaaS company that connects medical practices and patients based on patients’ procedural needs. We elevate the grunt work for patients by pairing them with medical practices in their location that accept their insurance, provide the procedure they’re looking for and will work with their budget.

How does Peachy Credit work?

Peachy Credit essentially is credit that patients don’t need to pay back, but it can be redeemed in our participating medical practices. If your practice decides to accept the credit, you will be rewarded a free patient lead immediately. So the more Peachy Credit you accept, the more free leads you receive!

What industries does Peachy Patient cover?

Currently, we connect medical practices and patients in the following industries: Dermatology, Plastic Surgery, Ophthalmology, and Dentistry.

What does the Peachy Dashboard offer?

With your Peachy Practice Dashboard, you can do the following:

  • Track analytics (Total Patients, Phone Calls, Appointments, etc)
  • Message back and forth with patients (file uploading feature is avail)
  • Play back calls that have come from patients we have sent
  • Manage billing
  • View invoices
  • Update profile
  • Manage Peachy Credit acceptance

How does Peachy Patient route patients with practices?

Our AI routes patients based on the following main factors:

  • Type of insurance the patient has
  • Procedure needed
  • Patient’s annual income
  • Location
  • Procedure cost and timeline

Are there any monthly charges?

Absolutely not! There’s no initial cost or monthly fee. You are only billed once you receive a specific number of patients. You can choose to be billed after every 10, 25, or 30 patients.

Is it compulsory to accept Peachy Credit?

Not really. However, it’d be great if you can accept the credit and offer patients a discount.

What services can patients avail of with Peachy Credit?

Patients can request services in any of the industries we cater to, including Dermatology, Plastic Surgery, Ophthalmology, and Dentistry.

Can a patient apply for unlimited credit?

No. Each patient is given a specific amount of Peachy Credit that they can spend in a practice with each application.

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Health care services provided to patients on an ambulatory basis, rather than by admission to a hospital or other health care facility.

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